Privacy Policy

SmartCareRX is committed to protecting your privacy and maintaining the confidentiality of your personal and health information.

Last Updated: June 12, 2025

This Privacy Policy describes how SmartCareRX ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, use our services, or interact with us in any other way. By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact information (name, address, email address, phone number)
  • Date of birth
  • Health insurance information
  • Medical history and medication information
  • Prescription information
  • Payment information
  • Any other information you provide to us

Usage Information

When you visit our website, we may automatically collect certain information about your device and usage of our website, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages you visit
  • Time and date of your visit
  • Time spent on pages
  • Click path through the website
  • Other usage statistics

How We Use Your Information

We use your personal information for the following purposes:

  • To provide pharmacy services and fill prescriptions
  • To communicate with you about your prescriptions and health
  • To process payments
  • To improve our website and services
  • To respond to your inquiries and provide customer support
  • To send you information about our services, special offers, and promotions (you can opt out of marketing communications at any time)
  • To comply with legal and regulatory requirements
  • For other purposes with your consent

How We Share Your Information

We may share your personal information with the following categories of third parties:

  • Healthcare providers involved in your care
  • Health insurance companies and other payers
  • Service providers who perform services on our behalf (such as payment processors, delivery services, and IT service providers)
  • Government entities, as required by law
  • Business partners, with your consent

We do not sell your personal information to third parties.

HIPAA and Health Information

As a pharmacy, we are subject to the Health Insurance Portability and Accountability Act (HIPAA) and other laws that protect the privacy and security of your health information. We maintain physical, technical, and administrative safeguards to protect your health information as required by HIPAA.

For more information about how we handle your protected health information and your rights under HIPAA, please refer to our Notice of Privacy Practices, which is available upon request in our pharmacy.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your experience, analyze website usage, and personalize content. You can control cookies through your browser settings. For more information about how we use cookies, please see our Cookie Policy.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no Internet transmission or electronic storage is ever completely secure, so we cannot guarantee absolute security.

Children's Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our website with a new effective date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

SmartCareRX
1572 Citrus Medical Court
Ocoee, FL 34761
Phone: (407) 337-5250
Fax: (407) 337-5251